“This system (run by Bensley), instead of identifying regular gamblers with a view to helping combat problem gambling, targeted potentially at-risk gamblers in order to encourage their gambling.”
Mr Crawford said it was “almost gobsmacking” and a “sad indictment of management” that such a big player in the market had “someone in charge of an area that didn’t know the law”.
“Gaps” in gaming laws meant no fine could be issued to ALH directly and the regulators could not…
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from : www.theage.com.au